Neumont currently currently has a job opening for a Student IT Support Representative. We need someone to work 20 hours per week, and the schedule can be somewhat flexible, depending on the student’s school schedule. The pay for this position is $9/hour. Ideally, the candidate will start in the position at the conclusion of the current quarter.
The applicant must:
1. Have a 3.0 cGPA or higher and not currently on academic probation
2. Be able to assist students with basic problems such as wireless connectivity, e-mail troubleshooting, and software conflicts
3. Understand hardware troubleshooting
4. Understand and be able to troubleshoot Windows Active Directory, Windows Server, and Windows 7
5. Be highly organized, reliable, and have ability to multitask in an Information Technology environment
6. Open, update, and close help desk tickets in order to maintain service records
7. Be able to communicate effectively with support vendors by phone and email
8. Be able to maintain a high level of confidentiality and safeguard sensitive information
9. Work with Neumont IT staff to organize/inventory equipment
10. Assist with special projects as directed by IT staff
11. Be able to lift 30 lbs.
Desired qualifications (not required):
1. An understanding of benchmark testing
2. A basic knowledge of Symantec Ghost and the computer imaging process
3. Available to work during the breaks
If you are interested in applying for this position, please send an email with your resume attached to support@neumont.edu.
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